Scanning on ARM64 and Chromebooks
As Windows computing continues to evolve, more users are encountering devices powered by ARM-based processors such as Qualcomm’s Snapdragon range. These laptops and tablets promise excellent battery life, quiet operation and always-on connectivity, but they also introduce new challenges, particularly when it comes to peripheral compatibility such as document scanners.
To understand the issue, it helps to separate two commonly confused terms. A Chromebook is a device that runs Google’s ChromeOS, designed around cloud-based workflows and simplicity. ARM64, on the other hand, is a processor architecture used in many modern devices, including smartphones and some laptops. While many Chromebooks use ARM processors, the two are not interchangeable concepts.
Windows 11 on ARM is specifically designed to run on ARM64 processors. Unlike traditional Windows machines that rely on Intel or AMD chips, these systems require software built for a different architecture. This is particularly important for drivers. Windows 11 can emulate many x86 and x64 applications, but it cannot emulate drivers. This means that every piece of hardware, including scanners, must have a native ARM64 driver to function correctly.
This limitation has created a fragmented landscape for scanning on Windows 11 ARM devices. Some manufacturers have embraced the shift, while others are still catching up. Epson has taken a leading role, offering native ARM driver support across much of its current range. Models such as the Epson WorkForce ES-580W Scanner and the Perfection V39 II are often highlighted as reliable options. Newer additions including the Epson WorkForce DS-1760WN and Epson WorkForce DS-800WN further strengthen Epson’s position, with ongoing updates improving Snapdragon compatibility. These devices combine strong document handling with modern connectivity, making them a safe choice for ARM-based environments. High-speed scanning, duplex capability and wireless workflows are now standard features in this category, helping to offset earlier compatibility concerns.
Brother also offers strong options, particularly for higher volume environments. The Brother ADS-4900W Professional Desktop Scanner is a capable choice for demanding workflows, while portable devices such as the DSmobile DS-940DW provide flexibility for users on the move. Ricoh has made progress with its ScanSnap range, with models such as the ScanSnap iX2500 Scanner working on Windows 11 ARM through updated software, although support is not universal across all devices.
Canon sits somewhere in the middle. While some network and lightweight models are being positioned for ARM compatibility, there are still unresolved issues with full Windows 11 ARM support. Devices such as the Canon DR-S250N Document Scanner and the Canon DR-S350NW Document Scanner are frequently highlighted due to their network-based operation, which can reduce reliance on local drivers. However, compatibility with ARM-based Windows systems is not yet fully confirmed, and manufacturers themselves advise caution. In practice, these models may work best in network scanning workflows or cloud-based environments rather than direct USB use on ARM devices.
Not all manufacturers are aligned. Some, including Kodak, currently limit support to Intel-based systems, while others continue to refine their ARM strategies. This makes it essential to verify compatibility before purchasing, particularly for business-critical workflows. If you are unsure which scanner to purchase, please contact us.
Where native drivers are unavailable, software solutions can help bridge the gap. VueScan is a widely used third party application that includes its own drivers and supports thousands of scanner models. It can often restore functionality on ARM devices where official support is lacking, making it a practical workaround in mixed environments.
In contrast, scanning on Chromebooks is generally more straightforward, but follows a completely different model. ChromeOS does not rely on traditional drivers. Instead, compatibility is determined by built-in support and certification standards such as Mopria. While many Chromebooks use ARM processors, scanner compatibility depends on ChromeOS integration rather than processor architecture.
Ultimately, the shift to ARM-based computing is reshaping how peripherals are supported. For Windows 11 ARM users, success depends on native driver availability or flexible software solutions. For Chromebook users, the focus is on certified devices and network-based workflows. Understanding this distinction is key to choosing the right scanner in an increasingly diverse computing landscape.
