Frequently Asked Questions

The Scanner Shop offers next day delivery to UK Mainland as standard on all items in stock, if ordered before 2pm. If ordered after 2pm, the product will be with you within two business days. Our standard shipping fee is £10 to UK Mainland and Northern Ireland, £15 for the Channel Isles and Isle of Man, and £25 to the Republic of Ireland. Orders placed to the Channel Isles or ROI may take up to four business days for delivery.

All of our new scanners are provided with a 12-month brand warranty. The warranties can vary from brand to brand in how they cover your scanner if it breaks down, so please get in touch if you have any questions regarding the service. Extended warranties can be purchased for any scanner too. Look out for extended warranties on promotional items

We get asked all the time, "what is the best scanner for scanning my photos?". In truth, all scanners with a resolution of 600dpi will be able to scan standard 6x4" photographs.

If you have time to scan each photograph individually and want to pick up the highest detail, a flatbed scanner would better suit your needs.

On the other hand, if you have boxes of photographs and need them scanning quickly, and ADF (auto-document feed) style scanner will be better suited to you. This type of feed will not damage your photographs if they are relatively new, but if the photos are delicate then maybe you should also consider a flatbed.

Click the link to find some recommendations: https://www.thescannershop.com/photo-scanners/

Yes, we deliver on Saturdays. All items needed to be delivered on a Saturday MUST be ordered before 12pm on Friday afternoon. There is no option to purchase with Saturday Delivery on our checkout process, so customers must call us to arrange Saturday delivery in advance. Saturday delivery costs £25 and is only available to UK Mainland customers.

Yes. The Scanner Shop offers finance options to customers wishing to spread the cost of purchasing a scanner over the value of £1,000. To purchase with finance, select the product you are interested in and select the 'Purchase with Finance' option. You can check the variable rate of payments and deposits using the tool on the product page. For more information, click here [link]

From time to time, we may have some active promotions on particular scanners. These promotions can include cash back or extended warranties. We can also provide discounts to customers in the public sector or for those looking to order multiple items.

The Scanner Shop provides a wide range of business scanners, suited to a range of requirements. For expert advice, contact us via email, telephone or LiveChat feature during business hours.

It's simple. Browse our catalogue and add any products that you wish to purchase in your basket. When you're ready, follow the checkout process and pay with Paypal, any major bank card via Braintree, or Finance (if applicable). On completion of your purchase, you will receive a VAT receipt with details of your order, direct to your email address. See full terms & conditions here: https://new.thescannershop.com/terms-conditions/

The Scanner Shop accepts payment via Purchase Orders. If you wish to use this process, we advise you to select the scanners that you wish to purchase and add them to basket. The basket page will display the total fee required, including VAT and delivery charges. Once you have this figure, complete your own company purchase order and send via email, with detailed product breakdown, to sales@thescannershop.com. Thank you.